Customer Service

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Shipping & Delivery
We ship to almost any location noted. Check the products for shipping information - it is included as a selection when purchasing the product and putting it in your cart. If you experience problems - call us at 888.534.3633. We use a variety of methods to ship each of our products, UPS, USPS, and international carriers.
Privacy Notice BJJ LegendsTM respects your privacy and right to privacy, we hold your information and do not release it to anyone, marketing groups, or other partners. We will always ask for your preference on how to be contacted and if you would like to receive special offers from our partners. Note that our partners will never receive your information from Legends, we will market under our brand on their behalf in the manner we disclosed to you and you indicated your preference to receive. Asking for your information We ask for information from our visitors, members and subscribers to accomplish several tasks: 1) Enhance your visit, knowing your preferences allows us to service the content you perceive as valuable 2) Communicate with you in the appropriate manner, you approve. We want to communicate with our customers in the manner to which they indicate. It's all about you. 3) Collect aggregated information on preferences for our advertisers to stay in business. This information will indicate to advertisers the interests of our customers and the likelihood to purchase products is beneficial to you and to us. Thanks for your help here. 4) To Purchase a product, magazine, dvd, etc... In each of the instances above, we may ask for your name, e-mail address, phone number, address, type of business, customer preference information, customer, invoice or an order number, as well as other similar personal information that is needed to register or subscribe you to services or offers. In the case of newsletters or mailing lists, you will be able to “unsubscribe” to these mailings at any time.
Personal Information Privacy
BJJLegends.com and LegendsMultimedia.com will take all appropriate steps to keep your personal information confidential. Those steps include limiting access to client information databases, communicating this policy statement to all BJJLegends.com and LegendsMultimedia.com employees and establishing and enforcing penalties for violating this statement. BJJLegends.com and LegendsMultimedia.com will not sell, rent, or give away our customers’ personal information to other companies for use in selling others’ products or services. When we do contract with another company to market or advertise products or services for us, we will insist on binding agreements from those companies protecting our customer information. We will, to the fullest extend possible, enforce all privacy agreements we have with other companies. BJJLegends.com and LegendsMultimedia.com have teamed with others to provide our customers with enhanced services. In providing such services, our business partners also may request personal information from our customers. We prohibit these business partners from selling or giving away our customers’ information and we require them to have a posted Privacy Policy, so that our customers may review it before providing personal information to our business partners. Order Information Privacy and Credit Card Security We currently use the Secure Sockets Layer (SSL) protocol to safeguard your information, including your credit card number, during online transactions through Google a leader in privacy protection and search engine listings. SSL is a very safe encryption method, but we are always looking for even more secure encryption methods to safeguard information sent online. Make sure you are using a secure browser and your information is secure when you check out. IE7.0 and Mozilla Firefox 2.0 are recommended browsers that integrate with this technology. For your protection, never put your credit card number or other sensitive information in unencrypted e-mail, chat or other non-secure transmission media..
Returns & Replacements
Single magazine issues purchased from BJJLegends.com may not be returned or refunded. If you want to cancel your subscription at any time, please contact us immediately before your next issue is sent. However, all subscriptions are final in sale and will not be refunded. BJJ LegendsTM Magazine wants to thank your for your subscription and/or purchase. Unused items and unopened with receipts may possibly be returned - check by contacting us for a RMA# within 7 days of purchase by contacting us - 888.534.3633 If you have purchased the magazine from any other place except BJJLegends.com, please return it to the store for a refund or exchange. The details of the transaction and return are left to the retailer For DVD issues - please contact us through the site. Problems with the Magazine Contact us if you experience problems with the magazine, dvd or other media included in the magazine. We may supply a replacement if available with receipt and proof of purchase.
Ordering
Order through BJJLegends.com or call 888.534.3633 for issues, subscriptions and BJJ Legends Back Issue magazines. Wholesale orders can call: 888.534.3633 x 210 - wholesale orders require a minimum of 10 magazines and enjoy a 40% discount.
Payment, Pricing & Promotions
All prices are as listed, prices are subject to change without notice. Special promotions may be available look for coupons, promos and other from BJJLegends.com, @BJJLegends on twitter and www.Facebook.com/BJJLegendsMagazine.
Viewing Orders
Log In to view your order if you created an account - if you did not, you will not be able to view your present and past orders. Orders may be re-ordered with ease for account holders. .
Updating Account Information
Feel free to update your account information at anytime. However, if you need to update your subscription information - please email - subscriptions@bjjlegends.com or call 888.534.3633.
Orders, Sales, Wholesale, Advertise: 888.Legend.3 (888.534.3633) BJJ Legends Jiu-Jitsu, Grappling, Martial Arts stores carry a variety of fight gear, jiu-jitsu gis, competition gis, martial arts uniforms, fight shorts, kikskin apparel and much more at the lowest prices. Did you know your gi needs to be IBJJF approved for competition? Make sure they are before buying.